UNUSED ITEMS (return)
We do allow a 30 day money back guarantee for returns of all unused items in the original packaging, with tags still attached if applicable. Shipping fee's cannot be refunded for returned items and any shipping cost we paid for free shipping will be taken out of the refunded amount. Simply contact us with your intent to return FIRST. We don't require a RMA form, but we do require you to contact us first so we know an item is coming back to us and whom it's from.
Unused items returned between 30-60 days after the purchase date are eligible for store credit.
USED ITEMS (return)
Used items can be returned but at a reduced rate. If you need to return an item that has been used please contact us for further instructions. A % of the listing price will be given and original shipping fee's will not be returned.
PROBLEM OR DEFECT (return)
If there is a problem with the item when you recieve it please contact us within 7 days, leave all tags attached (if it is still unwashed), and we will refund all fees shipping included! (Item needs to be shipped within 10 days please.) Or we may have you contact the company directly depending on the problem, and have you ship the product to them so they can be allowed to see the defect/problem.
If an in stock order has not shipped yet there will be no cancelation fee.
Exception: Preorder items you have up to 10 days to change your mind. After that there is a 5% charge to cancel and the refund is as store credit only.
Sew Crafty Baby
5114 Otter Pond Way
Rancho Cordova, CA 95742